I have to make a couple of comments about the way the Mohegan Sun casino handled the distribution of the tickets. As I mentioned in my first entry the tickets were free, but I had to wait in line for one hour and fifty minutes to get my ticket. After I finally got my ticket I was assigned to a seat on the side because the good tickets were reserved for the "high rollers".
Sure, it does make some business sense to give the good tickets to the "high rollers", after all they are the best customers of the casino. However, while me and hundreds of other Thin Lizzy fans were standing in line we were not spending any money. We were not buying any food. We were not buying any drinks. We were not gambling. We were just standing around for a couple of hours.
If you are running a casino it is in your best interest to have people spending money instead just standing in line. You don't really need an MBA to figure this out.
Why didn't the business geniuses at Mohegan Sun give the tickets to those who wanted them and then set them free in the casino to spend money and have fun? The casino could have made more money and me and hundreds of other customers could have been happier.
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